Schedule a Demo
Pick a convenient time and we’ll send you a Zoom invitation.
Call Tracking & Recording
Know what made the phone ring.
Connect incoming calls to the marketing that generated them, then review the conversations that turn interest into revenue.
100+small businesses trust us with their websites and digital marketing.
Built in the work.Proven in the work.
The problem
A ringing phone doesn’t tell you what is working.
Calls come in, but their source is often a mystery. Without reliable attribution or a record of the conversation, you cannot tell which campaigns deserve more investment, why qualified callers do not move forward, or where your team needs support.
You shouldn’t have to guess which marketing produces real conversations.
The solution
We track the source.
We record the call.
You see what converts.
And every call becomes useful data.
Spark Call Tracking & Recording connects trackable phone numbers to specific marketing sources, records incoming conversations when enabled, and brings call details into one place for review and follow-up.
How to get started
Working with us.
Clear next steps. Real people. No mystery process.
Talk with Us
We learn what is frustrating you and what you actually need. No tricks. No sales pitch.
Build Together
If the fit is right, we build the simplest useful system and help you run it well.
Ready to understand your calls?
See what makes customers pick up the phone.
Tell us where you advertise and how your team handles incoming calls. We’ll build a tracking setup that reveals which sources and conversations produce real opportunities.
Schedule a Demo ↗Call Tracking & Recording
Frequently asked questions.
How does call tracking identify the source?
Different trackable numbers can be assigned to specific campaigns, channels, or placements. When someone calls, the system records which number produced the call and routes it to your business.
Can I keep my main business number?
Yes. Your main number can remain in place while tracking numbers forward calls to it. We will explain the number setup before anything changes.
Will callers know the call is being recorded?
Recording notice and consent requirements vary by location and situation. We can configure an appropriate announcement, but you are responsible for confirming the legal requirements that apply to your business and callers.
Can I turn recording off?
Yes. Call recording can be disabled entirely or configured only where it is appropriate for your process.
Can I track calls from my website?
Yes. Depending on the setup, a website can display a trackable number so calls can be connected to website traffic or a specific campaign.
Can I track Google Ads and other campaigns separately?
Yes. Separate tracking numbers can help distinguish calls from Google Ads, direct mail, social campaigns, directory listings, and other sources.
Where are recordings and call details stored?
Call details and available recordings appear in your configured Spark account, where authorized team members can review them.
Can call information enter the Marketing CRM?
Yes. When the services are connected, caller information, source details, notes, and follow-up activity can be associated with the contact record.
Can you help us improve how calls are handled?
Yes. Recordings can reveal recurring questions, missed opportunities, and training needs. We can help you turn those patterns into practical improvements.